The Acid Test Of Effective Communication

The overall goal of TALK2ME© communication training is to improve performance and profits by improving trustworthy communication.


Bad apples in the Communication Orchard plant seeds of discord, sap energy, and they don’t see the opportunity writing on the wall. Negative communicators at any organizational level show off…

1. Poor communication skills
2. Lack of initiative
3. Poor interpersonal skills
4. No sense of urgency
5. Lack of focus on target goals
6. No responsiveness to customer or employee needs
7. A lack of empathy…can’t put themselves in the shoes of others

Bad apples can spoil the whole bushel basket and negatively impact team mood and morale, problem solving, and they run your most talented people out of the Communication Orchard in no time flat.


Interactively taught in small groups, TALK2ME© tools aren’t difficult to learn, and they create these very predictable results in the individual, team, family, and organization…

1.  Rich and responsive communication skills that build bridges of trust
2.  Initiative is taken to map out a trip on the two-way communicator highway
3.  Productivity increases by 40%, by tapping Emotional I.Q. and managing mood
4.  Sense of urgency is created for accomplishing improvement and collaboration
5.  Leaders walk the talk by staying focused on target goals
6.  Responsive to customer or employee needs, resulting in positive feedback
7.  Buckets full of empathy…willing and able to put themselves in the shoes of others

Balanced Instigator and Empathizer communicators work from the strength sets of both talk types, allowing the driver to maneuver around common but deadly communication accidents on Talk Highway. As one talented Human Resources leader told me, “Much of the TALK2ME© system is common sense but not commonly done. It’s enlightening and sells itself. When you use it, it simply works.”


Unfortunately, some communication training programs are presented in large group, lecture format, so the information may go into the head, but it doesn’t move into the heart and hands of the trainee to be successfully implemented everyday. That’s too bad, because such programs can be a waste of your time and money. In contrast, because training is in an interactive format, TALK2ME© tools stick with trainees, enabling them to spontaneously apply the tools in their personal relationships, with the same great results they experience in the workplace.


Here’s the acid test: What are key ways Empathizers and Instigators are opposites? You are in the driver’s seat of the TALK2ME© system if you can tell me a few tools to use.

For example, you know E-types thrive on compliments, while I-types don’t require kudos. And E-types have difficulty getting over a stupid comment, while I-types shrug off dumbbell comments like water rolls down a duck’s back. E-types’ motivation soars in a caring, relationship-focused approach, while I-types’ motivation sails in a goal-focused setting. Of course, how you like to receive your feedback – negative right now, or first give me the positives – are core differences of our talk types, too.

If you have no idea what I’m talking about, then you’re not using the system. This is a great time to change all that by merging onto the two-way communicator highway. Check your communicator type and receive a free report at Download and read in greater depth about the key differences between talk types at You’ll be amazed at how much easier it becomes to reach your travel destinations when you use the strategies and tools of the TALK2ME© positive and effective communication system.


Dr. Dennis O’Grady is the founder of New Insights Communication, a coaching and relationship counseling practice located in Dayton, Ohio. Dr. Dennis O’Grady is the author of three works, the most recent being Talk to Me: Communication Moves to Get Along with Anyone, which is a communication training book. Dr. Dennis O’Grady is a corporate trainer, keynote speaker and motivational speaker. His executive coaching and business consulting programs are targeted at the areas of leadership development, communication, change management and conflict resolution.

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