The Five Leadership Communication Commandments


Is success as simple as hanging the brooms and shovels where they’re supposed to go? Is it finding out what works well and doing it over and over again, instead of doing what doesn’t work over and over again? Right you are on both counts. A best practice in communications psychology is to ask top-performing leaders how they get such good results, so those same results can be duplicated by others. In short, when the novice does what works for the master, lo and behold, the novice gets good results, too.


After a recent corporate training session, I asked one of the participants, a long-standing, peak-performing Individual Quality (I.Q.) Leader of a growing business in the area, for his Top 5 Leadership Commandments for Good Communication. Here’s his formula for success which you, too, can use…

5 Positive Attitude Beacons from a Top Gun Communication Flight Master:

1. KNOW WHO YOU ARE. Don’t try to be everything to everybody. Find out what you do well and what you like to do, then do those things a whole lot.

2. ACCOUNTABILITY. Each of us is accountable and has a boss to be accountable to. We’re expected to perform those functions assigned.

3. WORK ETHIC. You are paid to produce positive results.

4. DISCIPLINE. Do it the right way – the same right way – over and over and over again.

5. A SENSE OF TEAM. No matter what function or role you perform at the workplace, we’re just people…and just because I have a different job than you, doesn’t mean I am better than you.

In short, if you embrace your role in the company and strive every day to become a little better at it, we will have success, and, at the same time, set everyone up for success.


What 5 attitudes do you use to navigate your success? Top communicators don’t allow their communication to come out of the blue, dropping out of thin air and confusing others like a spinning gyroscope that drives everyone batty….

Sandwich. The fourth Earl of Sandwich was John Montagu, and he engaged often in his favorite pastime, gambling. Any time he was able to take a seat in a game, he would. During his playing times, he didn’t want to leave the gaming table to take the time to eat formally at the dining table. Instead, he ordered his servants to give him a slice of roast beef between two pieces of bread so he could eat while he played. Because this sandwich was portable and needed no utensils, it became widely incorporated into the daily lives of those who were short on time or who found it difficult to be at home for every meal. The Earl of Sandwich may not have been the first to come up with the idea of a sandwich, but he was the first to use it in public…often.


Dennis E. O’Grady, Psy.D., is a Dayton communications psychologist and relationship communications coach. Dennis wears two hats, one of corporate trainer in leadership communication skills, and the other as a couple communications expert. The Talk2Me system bridges communications gaps and helps resolve family conflicts. Dr. O’Grady’s mission is to give you tools to use to improve the quality of your life. Dennis is the author of Talk to Me: Communication Moves To Get Along With Anyone.

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